General Description:
- Manage all aspects of company travel domestically and internationally for both employees and contractors
- Managing travel arrangements and expense reports for the company, ensuring that all activities are done efficiently and in compliance with company policies.
- Responsible for travel and expense policies for the company, policy updates and communication of them as required
Position Specific Requirements (PSR):
- Tracking safety alerts for travel destinations
- Managing Concur portal and timeliness of: Assigning new user permissions, deactivating terminated employees, assigning company card, deactivating terminated cards
- Reports as needed from the system
- Employee discount management
- Managing travel arrangements and expense reports for the company, ensuring that all activities are done efficiently and in compliance with company policies. Some of their responsibilities include:
- Travel arrangements: Confirming travel and lodging, requesting airline tickets, and preparing travel booklets
- Expense reports: Auditing expense reports, reviewing invoices, and processing reimbursements
- Policies: Maintaining and updating travel and expense policies, and ensuring compliance
- Customer service: Responding to emails from travelers, and providing assistance with travel arrangements
- Relationships: Managing relationships with travel agencies, suppliers, and company personnel
- Training: Developing training guides and providing individual training to employees
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Education:
- BS/BA required
Experience:
- 5+ years of travel industry experience, preferably in a corporate travel setting
Knowledge/Skills/Abilities:
- Expert knowledge of Concur required
- Strong interpersonal skills
- Attention to detail
- Ability to work under pressure and meet deadlines.
- A good understanding of travel technologies, trends, and platforms.